![Mystery Shopping](https://rad-research.com/wp-content/uploads/2017/07/mystery-shopping-436x272.jpg)
MYSTERY SHOPPING
To provide from "Customer Experiences" - Mystery shopping help organizations to measure their service level
![Customer Satisfaction](https://rad-research.com/wp-content/uploads/2017/07/customer-satisfaction-e1507258686193-436x272.jpg)
CUSTOMER SATISFACTION
To find out what customers think about your organizations and also help organizations measure their customer's expectation.
![Employee Satisfaction](https://rad-research.com/wp-content/uploads/2017/07/employee-satisfaction-e1507258763693-436x272.jpg)
EMPLOYEE SATISFACTION
To find out what employee's expectation. Describe whether employees are happy, contended and fulfilling their desires and needs at work.
![Usage and Attitude Study](https://rad-research.com/wp-content/uploads/2017/07/attitude-e1504005120238-436x272.jpg)
USAGE & ATTITUDE STUDY
To “understand a market” and identify customer usage and customer attitude toward products and services.
![Communication Research](https://rad-research.com/wp-content/uploads/2017/07/communication-436x272.png)
COMMUNICATION RESEARCH
To identify effectiveness communication organization, also to know patterns of customer toward communication.
![Brand Research](https://rad-research.com/wp-content/uploads/2017/07/brand-research-436x272.jpg)
BRAND RESEARCH
To identify company brand health, and to know threats and opportunities from customer insight. Brand research assists with the creation, development and strengthening of brands.
![Product Research](https://rad-research.com/wp-content/uploads/2017/07/product-e1504005883374-436x272.jpg)
PRODUCT RESEARCH
To understand customer needs toward product. Product research useful for New product development, product improvement, test new features, test marketing, revitalizing a declining product etc.
![Communication Research](https://rad-research.com/wp-content/uploads/2017/07/price-tag-e1504005739661-436x272.jpg)
PRICING RESEARCH
To measure acceptability toward product price and to determine the maximum price for new products.
![Competitor Intelligence](https://rad-research.com/wp-content/uploads/2017/07/competitor-e1504005460149-436x272.jpg)
COMPETITOR INTELLIGENCE
To gathering relevant information from the market, to analyzed, and for decision making in determining market opportunity, market penetration strategy and market development.